Field notes for running an agency.

Practical agency operations guides on the things that quietly decide whether the work is profitable: planning, estimating, and protecting your team's time. Written in plain language, drawn from how agencies actually run.

These guides cover the four operational problems that decide whether an agency makes money or runs thin: how to plan projects with AI that learns from work you've already finished, how to estimate hours accurately enough to hit budget, how to price and protect margin on every project, and how to spot team burnout in your work patterns before it becomes a crisis. Each one is written from hands-on experience running and working with agencies, not theory. The aim is to be specific and usable: the actual mistakes that cost agencies money, the data you need to fix them, and the concrete steps teams use to run profitably without burning anyone out. They are field notes, not a textbook, and they reflect how small agencies actually operate day to day.

The library

Agency management guides.

Four guides to start with. Each one is built around a problem most agencies hit and the practical way through it.

AI planning

What is AI project planning?

What AI project planning actually is, how it drafts plans from work you've already finished, and when it's worth trusting.

Read guide →
Estimating

How to estimate projects accurately

The four mistakes that wreck estimates, the data that fixes them, and the steps agencies use to consistently hit budget.

Read guide →
Team wellbeing

How to spot team burnout early

The five early signs of burnout you can see in normal work patterns, and the conversations that actually help.

Read guide →
Pricing and margins

How to price projects profitably

Pricing models, how to set a rate that actually makes money, and how to protect margin once a project is underway.

Read guide →
India · Tax and cash

GST and TDS for Indian agencies

Why you owe GST on an invoice the client has not paid, whether they deduct 2 percent or 10 percent, and the input-credit rule that makes a late payer pay.

Read guide →
India · Retainers

Retainer structures in India

The five structures Indian agencies use, the ones that quietly lose money, and the four contract clauses that decide when you get paid.

Read guide →
India · Pricing

Building a rate card in India

There is no reliable benchmark for what Indian agencies charge. Derive your own floor from loaded cost, real billable hours and target margin.

Read guide →
Free tool · Margin

Margin leak check

Upload last month's deliverable tracker and see what was delivered past the SOW and never billed. Read in memory, nothing stored.

Run the check →
Free calculators

Work it out with your own numbers.

Each one shows the formula and works your inputs through it, step by step. They run in your browser, and nothing you type is sent anywhere.

Calculator · Capacity

Agency utilisation calculator

Billable utilisation for each person and the team, available hours after leave, and how far you are over or under your target.

Open the calculator →
Calculator · Pricing

Billable rate calculator

Your cost per billable hour, break-even rate and the rate for your target margin, with margin and markup kept apart.

Open the calculator →
Calculator · Margin

Project margin calculator

Profit and margin on a project or retainer, the extra hours it can absorb, and what an overrun does to it.

Open the calculator →

Run the whole agency in one place.